Ruin Someone’s Day to Make Their Month

  Recently in a coaching conversation I asked my client what her favorite part of the role was and where she felt she created the most value for the company. As she described the this part of her job around process improvement and data integrity, she shared her...
The Power of Feedback

The Power of Feedback

  Let’s talk about the value of feedback, both in giving it and receiving it. In a recent coaching session, a client shared a story from her childhood. She used to work in her father’s shop, and one day she went out of her way to help a customer. The...
How Are You Managing Conflict?

How Are You Managing Conflict?

This week I’ve been thinking a lot about conflict. Mostly though I’ve been thinking about how we perceive conflict as either destructive or productive. I realize that productive conflict sounds like an oxymoron, but it’s the way we view conflict in...
November is Here… Are You Ready?

November is Here… Are You Ready?

Here we are my friends. Tomorrow is November 1st! The end of the year is clearly in  our sights now, and if Halloween didn’t scare you, what I just said right there should. We’ve got about 8 weeks to go, and that includes holidays, so really we’ve got less than...